State Farm® Insurance Agent Alex Gum

"Ben does a great job everytime always responding back fast and efficiently and getting me the best rates for any insurance"

"Alex is the best of the best! Very responsive and extremely knowledgeable. Highly recommend!!"

"10/10 Ben was Patient and helpful through my process of finding a new car definitely recommend"

"Awesome office. Really easy people to talk to and very helpful on getting you the insurance you need."

"Great support 100% of the time!

Highly recommended."

"Alex has been a huge help. He works very quickly and talked through a number of options with me to determine what was the best fit. I'm thankful for the care he gives. Would 100% recommend."

"Ms Nancy has done a tremendous job for over 11 years taking care of my family’s insurance needs."

"I have been a client of State Farm auto insurance continually since I signed up for a learning driver permit when I was 15 years old, now 57 years and counting. I have been a State Farm client in Guntersville AL since I moved here in January 2008, now 18 years and counting, initially Lynn Holifield as my agent and now Alex Gum as my agent. Nancy has consistently been an excellent person to help me with my insurance needs the past 18 years, and has always been exceptionally professional, accurate, responsive, and helpful. I score the agency and all its staff to be A++ in my opinion. Nancy is a superstar in her work performance. Thank you!"

"Proud to say I signed up with this agency. If better coverage, rates and most importantly, CUSTOMER SERVICE second to none means anything to you, then I HIGHY recommend you make the call today and ask for Benjamin. He was able to triple my coverage and lower my monthly premium costs. YES… TRIPLE my coverage and save me money. The most important thing to me is that I can call Benjamin instead of some annoying call to an 800 number and speak to god knows who. I’ve already referred him and the agency to family and friends! You’ll find a great experience awaits you!"

"Benjamin Pitts was very knowledgeable. He was very kind, pleasant, and patient with me and my family. I would recommend him to anyone."

"Great group of people to deal with. Helped me out tremendously recently getting my auto/motorcycle policies set up. Definitely recommend them for your insurance needs."

"We have been working with Nancy for years and she has always been able to help us with questions or setting up appointments to discuss things with our agent. Haven't met Alex yet but look forward to working with him in our insurance needs."

"Nancy is super professional and does a great job with detailed information on options available. Always a good experience when dealing with this office for my insurance needs."

"Fantastic new agent"

"If you’re looking for an insurance agent who makes you feel valued and genuinely cared for, Alex is the person to call. His beautiful office has such a welcoming atmosphere, and from the moment you walk in, you’re treated with kindness, respect, and genuine care. Alex takes the time to listen, answer your questions, and make the process easy to understand and you never feel like just another customer. It’s refreshing to work with someone who is honest, personable, and truly wants the best for the people he serves. I highly recommend this State Farm agency!"

"Alex Gum is an amazing agent! He actually took the time to walk me through my coverage options and made sure I understood what I was paying for and why. As someone as young as I am who has been struggling with with insurance, I’m grateful to have him as my agent."

"We had a terrible experience switching to this agency with State Farm. We Got auto and homeowner with them. 2 weeks later I get a call they sent a “3rd party inspector to our house with a drone” and our 7 year old roof wasn’t up to there standards i guess.

(Also, good luck getting them to answer the phone when you call.)

I asked them to send someone back with a ladder to look so I could see also, and all I got was I’m sorry we have to cancel your coverage after this month. - Nothing is wrong with the roof.

They never contacted my leader to inform them I was covered like I asked, they said they would handle all of that. THEY DIDN'T
So now I am paying more money because my leader doesn’t know I have insurance

I also asked if escrow was billed for the month they told me NO, well they charged me for the year and now I have been double charged for a few months till I get my refund. Because a bill was sent to my house so I paid it for the month.

I never leave a bad review, I understand things happen and mistakes happen. This has been a terrible experience. Hope this helps the next person."

"The staff here has always been super helpful anytime I’ve called. If you are looking for a new insurance agency, definitely give them a try!!"

"Alex is a great agent your insurance is only as good as is your agent I’m so glad Alex is here Nancy is awesome with helping u with every need u have They make a awesome team"

"I have known Alex for several years now and know him to be such a genuine, down to earth person. It really makes it easy to connect and relate with him. I find I can really trust people like that and that is huge when you are looking for someone to trust with your business. High recommend Alex and his team."

"I am happy to discover today, after being a State Farm customer (receiving excellent service from Nancy) for over a quarter of a century, that Alex Gum, the new State Farm Agent for Marshall County and beyond is top notch.
This guy clearly operates within the highest standards of excellent service. I am sure he is one of State Farm's best - our community is lucky to have him.
I was most impressed by him in our first meeting by his sincere interest in understanding and covering my needs. I rest assured, more than ever, when State Farm places a guy of his caliber in the leadership role of an agency that provides my insurance coverage, that I am with the very best insurance company there is - State Farm."

"Wonderful Agency with the best people! Couldn't recommend them enough."

"Highly recommend Alex Gum and his team! They're knowledgeable, easy to work with, and always provide great customer service!"

"Prompt, courteous service"

"My family has always used State Farm. The staff at this office has always been helpful and quick to get back to us. They make each visit or phone call personal and professional."